Amazon Web Services (AWS) Cloud |
Hosting service for Tenable Vulnerability Management and customer data containers |
Any Personal Data captured in Scan Data and Admin User Information |
Either United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. |
AWS directly supports our role as a Data Processor for customer's historical Scan Data. Native AWS Data Security and Access controls applied to the customer's containers help satisfy GDPR requirements for Tenable as a Data Processor and AWS as a Sub-Processor. |
SendGrid |
Email Notifications |
Admin User Information |
United States, UK |
Used when a customer signs up for trials or requests a password reset. Serves as verification for valid email address. |
Twilio |
SMS Notifications and Two-factor Authentication |
Admin User Information |
United States |
Phone number and authentication codes are sent to Twilio, but no information is shared to identify who the phone number belongs to. |
Salesforce, Inc. |
Customer Relationship Management |
Admin User Information |
United States |
Salesforce assists us in managing our relationships and interactions with our customers. |
Marketo, Inc. |
Customer Relationship Management |
Admin User Information |
United States, Ireland |
Marketo assists us in managing and automating our customer marketing initiatives. |
TaskUs, Inc. |
Customer account management |
Admin user information |
United States |
TaskUs assists us in managing our customer database. |
Arrow ECS SAS |
Customer Relationship Management |
Business contact information |
France |
Arrow assists us in managing our relationships and interactions with our customers. |
G2.com, Inc. |
Customer Relationship Management |
Admin User Information |
United States |
G2.com assists us in improving customer experience initiatives. |
Zift Solutions, Inc. |
MSSP Relationship Management |
Admin User Information |
United States |
Zift Solutions assists us in managing our relationships and interactions with our MSSP customers. |
Microsoft Operations Ireland Limited (Azure) |
Hosting service for Tenable Identity Exposure and individual customer instances.
|
Any Personal Data captured in indicator/exposure results, raw AD event metadata, and Admin User Information |
France, Ireland, Netherlands, Hong Kong, England, Australia, Singapore, United States, UAE, India |
Microsoft Azure is our cloud-service provider for the Tenable Identity Exposure product. |
Snowflake Computing Netherlands B.V. |
Hosting and data warehousing services |
Any Personal Data captured in Scan Data and Admin User Information |
Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. |
Snowflake provides data warehousing services for Tenable cloud products. |
Malbec Solutions, Inc. (d/b/a Malbek) |
Customer relationship management |
Business contact information |
United States |
Malbec assists us in managing customer contracts and related documentation. |
Demandbase, Inc. |
Customer relationship management |
Business contact information |
United States |
Demandbase assists us in improving our customer sales and marketing initiatives. |
Sutherland Global Services, Inc. |
Customer relationship management, technical support |
User/administrator information |
United States, Philippines |
Sutherland Global Services assists us in managing our relationships/interactions with Nessus Professional trial users and providing them with technical support. |
Databricks, Inc. |
Data warehousing services |
User/administrator information |
United States |
Databricks serves as the data warehouse for our customer relationship and account management platforms. |
MongoDB, Inc. |
Hosting and database services |
Any personal data captured in scan data and admin/user information |
Either United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. |
MongoDB provides hosting and database services for Tenable Cloud Security. |
Pendo.io, Inc. |
In-platform communications, and platform analytics |
Admin/user information and usage insights |
United States |
Pendo assists us in understanding how users interact with the Tenable One Platform and to send them in-platform notifications about their license. |
Datadog, Inc |
Product Infrastructure Management |
Admin/user information |
United States |
Datadog assists us in managing our Tenable Cloud Security infrastructure and analyzing log data. |
Coralogix Inc. |
Product infrastructure management |
Admin user information |
United States |
Coralogix assists us in managing our product infrastructure and analyzing product log data. |
ClickHouse, Inc |
Hosting and database services |
Personal data captured in scan data |
Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), or the UAE. |
ClickHouse provides hosting and database services for Tenable Cloud Security. |